Frosterley Primary School

Bridge End, Frosterley, Bishop Auckland, Co Durham, DL13 2SN

Frosterley Primary School logo

A member of The Dales Partnership

  • Home
  • About Us
    • Aims, Ethos & Vision
    • Meet The Staff
    • Our Governing Body
  • Key Information
    • School Admissions
    • Equalities
    • Safeguarding
    • Premium Allocations
    • Financial Information
    • School Performance
    • School Policies
  • Curriculum
    • Curriculum Content
    • Reading & Phonics
    • British Values
    • SMSC
  • SEND
    • SEN Information Report
    • Disability & Accessibility
  • Parents
    • Parent Governor Election
    • Remote Learning
    • School Newsletters
    • School Holidays
    • Our School Uniform
    • School Office
    • Childcare Provision
    • School Meals & Snacks
    • Breakfast Club
    • Online Safety
    • Useful Links
  • Pupils
    • School Clubs
    • School Council
    • Christmas (Password Required)
    • Harvest (Password Required)
  • Our Teams
    • Pre-school
    • Team Marble
    • Team Amethyst
  • Community
    • Friends of the School
    • Gallery
  • Contact Us
Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website. .

If you have any questions about your SEND requirements please contact the school and we will try our best to help you.

SEN Information Report

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
Total Green School Awards
Quality Mark 2
International School Award
Anti Bullying Accreditation
Lets Get Cooking
FMSIS
Healthy School
Investing in Children
Eco Schools Silver Award

Copyright © 2022 Frosterley Primary School

Bridge End

Frosterley

Bishop Auckland

DL13 2SN

Tel 01388 528 358 · Email frosterley@durhamlearning.net


Legal Information | Website Login

Powered by Durham County Council.

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok